Frequently Asked Questions
Everything you need to know about our nautical-inspired accessories.
What materials are used in your rope bracelets and accessories?
We use high-quality marine-grade nylon, natural cotton, and genuine leather. All hardware is crafted from corrosion-resistant stainless steel or solid brass to ensure durability and style.
How do I determine my correct wrist size for a knot bracelet?
We recommend measuring your wrist tightly with a flexible measuring tape or a piece of string. Add half an inch to that measurement for a comfortable fit. Please refer to our Size Guide for specific dimensions.
Are your products waterproof?
Most of our nylon and synthetic rope products are 100% waterproof and salt-resistant. However, we recommend keeping our leather and natural cotton items dry to maintain their texture and longevity.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-sized or personalized items are final sale and cannot be returned.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.